PRIVACY NOTICE PURSUANT TO THE PERSONAL DATA PROTECTION ACT 2010 (“PDPA”)

This Privacy Notice (“Notice”) is issued to all our existing and prospective customers, suppliers, vendors, contractors, and service providers in accordance with the Personal Data Protection Act 2010 (PDPA), which came into effect on 15th November 2013, and is governed by the laws of Malaysia.

DEFINITIONS:

– “Personal Data” refers to any information related to commercial transactions that directly or indirectly identifies an individual. This includes sensitive personal data and any opinions expressed about individuals.
– “Processing” refers to any operation or set of operations carried out on personal data, including collecting, recording, storing, organizing, adapting, altering, using, disclosing, or destroying data.
– “Affiliates” refers to any firm, company, corporation, or organization directly or indirectly controlled by Tiland Group Sdn Bhd, where “control” means the power to direct management and policies, either through ownership or by contract.

COLLECTION OF YOUR PERSONAL DATA:

In the course of your interactions with us, we may collect your Personal Data, including but not limited to:
– Name and/or company name
– Nationality, identification number, and/or passport number
– Profession, job title, and company details
– Marital status and family details
– Personal preferences such as language, product interests, and communication preferences
– Contact details (phone number, fax number, email address, postal address)
– Date of birth, age, and gender
– Information related to properties purchased from us or inquiries made
– Photographs or video surveillance images captured at our premises
– Financial details such as bank account numbers, income, loan details
– Username, password, and other identifiers for website registration
– Any other information that may identify you in connection with our business relationship
– Income Tax details

SOURCES OF YOUR PERSONAL DATA:

We collect your Personal Data from various legitimate sources, including:
– Information provided by you (registration forms, sales forms, website)
– Third parties such as service providers, business partners, credit reference agencies, and publicly available sources
– Participation in our events, surveys, and questionnaires
– Business cards or Personal Data provided to our employees, clients, or associates
– Agreements and contracts related to property purchases or services
– Communications with our lawyers, consultants, auditors, accountants, bankers, and other parties

PURPOSE OF COLLECTING YOUR PERSONAL INFORMATION:

Your Personal Data is collected, processed, and used for the following purposes:
– To communicate with you, including invitations to project launches, events, and exhibitions
– To facilitate documentation for commercial transactions, including sale and purchase agreements
– To be used in, to provide and/or to improve services of the company, conduct market analysis, surveys, and demographics studies
– For internal recording, administration, payment processing, and customer record maintenance
– To prepare and execute documents for contracting and tendering
– To respond to your inquiries or complaints
– To assess applications for our products and services
– To verify financial standing and conduct background checks
– For marketing and client profiling activities
– To protect or enforce our rights, including debt recovery
– To comply with legal or statutory obligations
– For crime prevention and reporting, including money laundering and fraud

DISCLOSURE TO THIRD PARTIES:

From time to time, we may need to disclose your Personal Data to the following third parties (including its branches in Malaysia and in other countries as well as its local and overseas subsidiaries or, as the context may require, any of them):
– Our subsidiaries and Affiliates
– Business associates as deemed necessary
– IT and data entry service providers including data management company and main data centre company
– Professional advisors including auditors, consultants, and solicitors, accountants
– Property management companies
– Organizations providing delivery, recruitment, research, security, marketing, and archival services
– Prospective or actual acquirers, transferees, or assignees of our business/rights/assets
– Banks, financial institutions, and insurance providers
– Any other service providers acting on our behalf
– Regulatory, governmental and statutory authorities and agencies as required by law
– Any parties involved in and related to the legal proceedings (or prospective legal proceedings), for the purpose of the legal proceedings

CONSEQUENCES OF REFUSAL/FAILURE TO PROVIDE PERSONAL DATA:

Providing your Personal Data is voluntary. However, if you choose not to consent or withdraw your consent, we may be unable to fulfill our obligations to you. This may result in:
– Inability to communicate with you or provide required services to you
– Inability to comply with legal or statutory requirements
– Inability to provide updates on our latest launches and products
– Inability to enter into Sale and Purchase Agreements or a contract of similar nature (if any)
– Inability to formalize tenders or letters of award related to property sales or services

YOUR RIGHTS TO ACCESS, CORRECT, AND LIMIT THE PROCESSING OF YOUR PERSONAL DATA:

You have the right to request access to and obtain a copy of your Personal Data. If your data is inaccurate, misleading, incomplete, or out-of-date, you may request corrections. You may also request to limit the processing of your Personal Data or opt-out of receiving notifications and marketing materials from us.
We endeavor to comply with your requests unless permitted by law to refuse. Any requests, inquiries, or complaints regarding your Personal Data should be directed in writing to:-

Data Protection Officer
Tiland Group Sdn Bhd
81 Jalan Kebun The, Taman Kebun Teh
80250 Johor Bahru, Johor Darul Ta’zim
Tel: +607 331 1665
Email: info@tilandgroup.com
Please include your name, identification number, contact number and email address for identification purposes.

SECURITY OF PERSONAL DATA:

We endeavour to take reasonable steps to ensure your Personal Data is protected from unauthorized access, accidental loss, or misuse. Our data processors are also required to maintain reasonable security measures.

DATA INTEGRITY:

You are encouraged to review your Personal Data periodically. Upon your written request, we will take steps to correct any inaccurate, incomplete, or outdated information unless legally justified in refusing.

CHANGES TO THE PRIVACY NOTICE:

We reserve the right to modify, update, or amend this Notice at any time by posting the updated version on our website. Continued engagement with us following any changes constitutes your acceptance of those changes unless otherwise stated in writing.

LANGUAGE:

This Notice is issued in the English language and is governed by the laws of Malaysia.